Dealing with people outside the company and people that the writer has never met, formal English is used. Formal emails are also used in business transactions such as purchasing, etc.
Study the phrases and words commonly used in emails below. Study the PDF “Email Levels of formality” from Oxford (below the words/phrases section). Write an email using some of these phrases/words (50-70 words long). Submit your email below. (Counting for total course points)
Click on “Email_Levels_of_formality” to open or click on the download button to download the document.
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